At Misoora Store, we understand that plans can change, and you may need to cancel an order. Our cancellation policy aims to provide flexibility while ensuring that orders are processed and shipped in a timely manner.
How to Cancel an Order
If you need to cancel an order, please contact us as soon as possible. Orders can only be canceled if they have not yet been processed or shipped.
Cancellation Requests
To request a cancellation, please reach out to our customer service team with the following information:
- Email: [email protected]
- Order Number: Include your order number in the email for quick reference.
- Reason for Cancellation: Let us know why you wish to cancel the order.
Cancellation Timeframe
If your cancellation request is submitted within 24 hours of placing the order, we will cancel it and issue a full refund.
Custom Orders
Please note that custom-made products are non-cancellable once the production process has begun. We recommend reviewing all details carefully before finalizing any custom order.
Refunds for Canceled Orders
Refunds for canceled orders will be processed within 7-10 business days and will be credited back to the original payment method used at the time of purchase.
Contact Us
If you have any questions or concerns regarding our cancellation policy, feel free to contact us:
- Email: [email protected]
- Address: 7435 Georgia Ave NW, Washington, DC 20012, USA
Thank you for choosing Misoora Store. We value your business and are here to assist you with any inquiries.