Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from Misoora Store (the “Site”).

Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the web pages or products you view, which websites or search terms referred you to the Site, and how you interact with the Site. This is collectively referred to as “Device Information.”

We collect Device Information through the following technologies:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies, or how to disable cookies, visit All About Cookies.
  • Log Files: Track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information, such as your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, it includes both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information to:

  • Fulfill any orders placed through the Site (including processing payment details, arranging shipping, and providing invoices and/or order confirmations).
  • Communicate with you regarding your order or inquiries.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising about our products or services, based on your preferences.

We use the Device Information to:

  • Help us screen for potential risk and fraud (specifically, your IP address).
  • Improve and optimize our Site by analyzing how customers browse and interact with the Site, and to assess the effectiveness of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third-party service providers to assist us in using your information as described above. For example, we use Google Analytics to better understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt out of Google Analytics here.

We may also share your Personal Information to comply with legal obligations, respond to subpoenas, search warrants, or other lawful requests, or to protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you. For more information on how targeted advertising works, visit the Network Advertising Initiative’s educational page here.

You can opt out of targeted advertising through the following links:

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and request corrections, updates, or deletion of this information. To exercise these rights, please contact us through the contact information provided below.

Additionally, if you are a European resident, we process your information to fulfill contracts we might have with you (such as fulfilling orders), or otherwise to pursue our legitimate business interests. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we maintain your Order Information for our records unless you request its deletion.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for operational reasons.

Minors

The Site is not intended for individuals under the age of 13.

Contact Us

For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at [email protected].